Shipping policy
1. Delivery mode
1.1 The Seller will arrange to deliver to the Buyer, at the address indicated by him, the Products purchased by means of selected professional carriers. Delivery times are specified at the time of purchase and should be understood as indicative, non-binding and therefore non-essential.
1.2 No liability shall be attributed to the Seller for delayed or non-delivery attributable to the Buyer's non-attendance or in person by the same person appointed at the time of delivery on the day and at the indicated and/or agreed time slot, or attributable to force majeure or fortuitous event.
1.3 Upon receipt, the Buyer is required to verify the conformity of the Products received with the Contract; only after such verification should the delivery documents be signed.
2. Force majeure
2.1 Suqqo shall not be liable for delivery delays or other breaches of the Contract, to the extent that they are due to force majeure, such as, without limitation, fires, wars (both declared and undeclared), general military mobilizations, insurrections, requisitions, seizures, objective impossibility of energy supply, epidemics, work interruptions, labor unrest, transportation difficulties, strikes, lockouts, production stoppages due to technical causes not reasonably foreseeable and defects or delays in deliveries by suppliers, natural disasters, public authority measures or other circumstances supervening on the conclusion of the Contract.
2.2 In the event of inability to perform, the performance of the Contract will be suspended for the duration of the inability to perform cause, without Suqqo being able to consider itself liable or liable to compensate for any damages.
2.3 In the event that the cause of force majeure continues for a period exceeding 2 (two) consecutive months, both the Buyer and Suqqo will have the right to terminate the Contract, without Suqqo being able to consider itself liable for the delay or required to compensate for the resulting damage to the Buyer, the consumer being entitled only to the refund of the Price already paid.
3. Legal guarantee of compliance
3.1 Suqqo is responsible for defects of conformity of Products under the provisions of the Consumer Code.
3.2 In the event that you find any defects of conformity, the Buyer should immediately contact Suqqo at the e-mail address info@suqqo.it or via the “Contact Us” section of the Site, specifying the defects found and documenting them with photographic material.
3.3 The legal guarantees provided for in Articles 129,130 and 132 of the Consumer Code apply.
4. Limitation of Suqqo's liability
4.1 Suqqo undertakes to implement the rules relating to the cold chain and in general the quality rules relating to the Products exclusively up to the time of delivery at the place indicated by the Buyer; any liability relating to the poor condition of the Products due to improper storage after the time of delivery or at other delivery points authorised by the Buyer is excluded.
5. Obligations of the Buyer
5.1 The Buyer is prohibited from entering false, and/or invented, and/or fictitious data into the registration procedure through the appropriate electronic form; personal data and email must be exclusively his own personal data and not those of third parties, or fictitious data. The Buyer assumes, therefore, full responsibility for the accuracy and veracity of the data entered in the electronic registration form, aimed at completing the product purchase procedure.
5.2 It is expressly prohibited to make double registrations corresponding to a single person or to enter data of third persons. The Seller reserves the right to legally prosecute any infringement and abuse, in the interests and for the protection of all consumers.
5.3 The Buyer indemnifies the Seller from any liability arising from the issuance of incorrect tax documents due to errors relating to the data provided by the Buyer, the latter being solely responsible for the correct entry.
Pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code, the Buyer declares that it has carefully read the General Conditions and expressly approves the following clauses:
art. 1.2 (suqqo's exclusion of liability for non - or delayed delivery); art. 2 (force majeure); art. 4 (suqqo's exclusion of liability in relation to defects in the storage of the Products after delivery).